1. Introduction
GeoLoom (“we,” “us,” “our”) is committed to protecting the privacy and security of visitors and users (“you,” “your”) of our website https://www.geoloom.com (the “Site”) and any services we provide (the “Services”). This Privacy Policy describes how we collect, use, disclose, and protect your information, and your rights regarding that information.

By accessing or using the Site or Services, you consent to the data practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a) Information You Provide Directly

• Contact information (e.g. name, email address, phone number) when you request a quote, contact us, subscribe to updates, or otherwise interact with us.
• Any other information you choose to provide in free-form text (e.g. messages, comments).

b) Automatically Collected Information
When you visit and interact with the Site, we may automatically collect certain information, including:

• Log information: your IP address, browser type and version, pages you visit, time and date of visit, referral/exit pages, and other usage statistics.
• Device information: device type, operating system, browser, screen resolution.
• Cookies and similar technologies: we (and third parties) may use cookies, web beacons, pixel tags, and local storage to collect data about how you use the Site (see “Cookies & Tracking Technologies” below).

c) Third-Party / External Sources
We may obtain information about you from third-party sources (e.g. partners, analytics providers) and combine that with information we have.

3. Use of Information

We use the information we collect for various business purposes, including but not limited to:

• Responding to your inquiries, providing customer service, sending you updates, newsletters, and marketing communications (where permitted).
• Operating, maintaining, and improving the Site and Services (e.g. analytics, debugging, feature development).
• Personalizing your experience (e.g. tailoring content, suggestions).
• Detecting, preventing, or responding to fraud or security issues.
• Complying with legal obligations and enforcing our terms and policies.

4. Cookies & Tracking Technologies

We and third-party service providers may use cookies and similar technologies to collect usage information and track your interactions with the Site. Cookies may be “session” cookies (deleted when your browser closes) or persistent (remain until expiry or deletion).

You can often control or disable cookies via your browser settings. However, disabling certain cookies may limit the functionality of the Site.

We may use third-party analytics services (e.g. Google Analytics) to help understand how users interact with the Site.

5. Sharing & Disclosure of Information

We may share your information as follows:

• With service providers, contractors, or agents who perform functions on our behalf (e.g. hosting, marketing, analytics).
• In connection with a merger, acquisition, or sale of assets (in which case the acquiring entity may assume the rights and obligations under this Privacy Policy).
• To comply with legal obligations, respond to lawful requests (e.g. subpoenas, court orders), or protect our rights, property, safety or those of others.
• With your consent or at your direction.

We will not sell your personal data to third parties for their marketing purposes (unless we explicitly state otherwise in a separate agreement).

6. Data Security & Retention

We implement administrative, physical, and technical safeguards designed to protect the information we collect. However, no system is entirely secure, so we cannot guarantee absolute security.

We retain your information only as long as needed to fulfill the purposes described in this Privacy Policy (unless a longer retention is required or permitted by law).

7. Your Rights & Choices

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

• The right to access, correct, update, or delete your personal data.
• The right to restrict or object to certain processing (e.g. marketing).
• The right to data portability (i.e. receive your data in a structured, machine-readable format).
• The right to withdraw consent (to the extent our processing is based on consent).
• The right to opt out of marketing communications.

To exercise any of these rights, please contact us using the contact details below.

8. Children’s Privacy

Our Site and Services are not directed to children under 13 (or a higher age if required by local law). We do not knowingly collect personal information from children under that age. If you believe we have inadvertently collected data from a child, please contact us, and we will take steps to delete it.

9. International Transfers

If you are located outside the U.S., your personal data may be transferred to and processed in the United States or other jurisdictions. We will take steps to ensure appropriate safeguards (e.g. standard contractual clauses) to protect your data.

10. Third-Party Links & Services

Our Site may contain links to third-party websites or services not operated by us. This Privacy Policy does not apply to those sites or services. We encourage you to review the privacy policies of those third parties before providing information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time (e.g. to reflect changes in laws, practices, or features). We will post the revised Privacy Policy on the Site and update the “Last updated” date. We encourage you to review this page periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our practices, please contact:

GeoLoom